In one stop service, we offer everything related to mail order, such as fulfillment (order entry by telephone, FAX, and postcard, inquiry responses, secondary responses, information office for complaints and others, handling returns, shipping instructions, and logistics management) and accounting services from credit card accounting, to incoming money management, to refund processing.
Customer service operations such as campaign service and customer consultation service improve the image of a company consigning to us by our courteous handling and high quality service. Also, we exert efforts in that using our call center as consignment leads to the client company’s cost reduction.
Our outbound calls have a high rate of acquiring appointments, and we put ourselves in the position of our customers to provide courtesy correspondences in those calls.? Utilizing our original know-how, we contribute to make up the sales of a client company.?
We keep in mind that we should offer precise entries and quick feedback in business transactions. Also, we aim to be a BPO provider to reduce a client company’s load by helping categorizing forms or filing.